Top 10 Knowledge Base, FAQ & Wiki WordPress Themes of 2016

Customer support is a crucial service that is required in any kind of businesses. This is the main reason why most businesses and organizations have to dedicate a certain amount of labor to set up a knowledge base, wiki, or FAQ site to keep their target audience informed about their product, company or industry. They do that to keep their target audience informed about their product, company or industry. This type of website allows website owners to make commonly asked questions accessible. However, knowledge base, wiki, or FAQ type of website often have distinct needs compared to other kinds of website since it provides a unique function for website visitors.

This collection is for people who are looking for a way to build a useful knowledge base, wiki, or FAQ site for business or just want to design a website that allows users to ask and answer questions. These themes listed down here allow users to publish a page dedicated for providing information about commonly asked questions about their products or services.

Manual

manual

Manual is a user-friendly WordPress knowledge base theme that aims to improve the quality of your site. Each page element can be modified in order to accommodate your needs. Visitors will certainly appreciate the stunning design and attention to detail that this product offers. It is the perfect toolset for any occasion, filled with many amazing features. With Manual, you can write professional online manuals in no time at all or establish a forum to allow customers and clients to help themselves.

There are plenty of functions that you can make use out of Manual. You can track article user hits an allow user to vote credibility on article helpfulness. It includes an AJAX-powered live search box with auto-complete which makes the process of finding the right support document as easy as possible. There is also the Ajax data call for the documentation so that users can find the right information in a blink of an eye.

KnowledgePress

knowledgebase

KnowledgePress is a well-made knowledge base WordPress theme that allows you to help your customers and users make the most of your services. KnowledgePress can build a customer self-service knowledge base for you in minutes. By using it, you can create resource of helpful articles and answer popular customer question.

The highlights of the KnowledgePress theme include an intuitive theme customization control panel which uses the powerful Visual Composer Drag and drop page builder. Article and category reorder is easily done. With this flexible WordPress theme, you can easily make alterations to the elements of the theme without dealing with complicated codes. It is made to perfectly display on any kind of devices.

In addition, it is built with HTML5 and CSS3 technologies featuring a sleek and elegant design. KnowledgePress WordPress theme also makes it easy for you to attach blog content section to your knowledge base website. This theme is also search engine optimized to ensure that you get good rankings on search engines like Google.

Flat Base

Flatbase

Flat Base is an excellent WordPress theme that promises to improve every aspect of your knowledge base website. It has many practical features and a stunning design that always goes a good job to impress potential customers and employers. Flat Base can target an enormous demographic, as it has integrated .po and .mo files. Fully-translatable, the template can display your content in any language, at any time.

Additionally, Flat Base includes two different layouts: boxed and full width. It is also incorporated the gallery template for this theme. That’s an amazingly neat, powered by the famous script fancyBox. It is fully compatible with bbPress plugin, which allows you to setup forum in your site for more traffic from search engines. Flat Base is SEO, cross browser compatible WordPress theme coded with valid HTML5/CSS3 standards and supports Google web fonts, Font Awesome icons to make your site typography standout from the crowd.

Base

base

Base is an excellent WordPress product that can be used to enhance FAQs, help desk and knowledgebase web pages. Every element of this theme was introduced in order to improve to your customer’s experience. Base can be easily managed and customized, and it provides a straightforward user interface. All posts can be adapted and resized in order to accommodate mobile device users. This theme has completely eliminated compatibility errors. In order to guarantee an excellent browsing experience, a streamlined, well-written code was implemented. You can also benefit from a fully translatable interface, thanks to the WPML plugin. Every line can be displayed in another language, enabling you to appeal to different customer demographics.

Base offers three home page versions. Regardless of which home page is chosen, your content will look incredible. In addition, the site layout is entirely responsive. It comes with “Like this” functionality for an effective rating system. It is also included with the powerful Bean Form Builder plugin.

Support Desk

support-desk

Support Desk is an astounding knowledge base theme for WordPress websites. It contains many niche-specific features, and a minimalistic design that makes it easier for clients to find what they are looking for. This theme will spare you from having to constantly respond to the same questions. This leaves you with more time that can be spent doing business. Support Desk will maximize your customer retention rate, thus increasing your profit margin. It can make your clients more self-reliant, and they will be more willing to purchase your products in the future.

Your site will not experience any resizing issues, and it will look prefect on any device. That’s thanks to the fact that Support Desk is fully responsive layout will be compatible with tablets and smartphones. Both the site owner and the page visitors can access content on the go, resulting in a flexible and convenient experience for all parties involved. This product offers many premade temples for your page. With the addition of 3 personalized widgets and plenty of short codes, Support Desk can effortlessly support any ambitious website.

QAEngine

qaengine

QAEngine is a colorful and engaging newly released theme that is an excellent option for users who wish to establish a knowledge base system on the prolific WordPress platform. It brings a user friendly, optimized interface that is sure to attract many visitors. This theme contains everything you need to build this kind of site, and features lots of community building aids which can help encourage your visitors to sign up and stick around. Customers will benefit from a wide array of options due to the options panel. There is the possibility to upload custom favicons, alter element colors, modify the typography, disable or enable some features, and even use their own logos. QAEngine includes a point-scoring system which allows users to level up through the ranks and earn privileges on the site, based on how they interact with the content published. The theme also makes use of an up and down voting system for rating the answers that are posted, helping the best content to get the best notice. The question asker can then mark one answer as the best response, making it easy for future visitors to quickly determine which the correct answer was. So overall, this WordPress question and answer theme is highly configurable and features a very modern and attractive design making it an excellent choice.

KnowHow

knowhow

KnowHow is a clean, professional and mobile ready theme that offers a complete website template for a knowledge base site. The theme’s flat design will surely make your website look trendy and highly attractive without the monthly subscription. KnowHow helps you setup a knowledge base WordPress website in a whistle. KnowHow is the right choice whether you are a professional in a business looking for a solution to your knowledge base necessities, a hobbyist meticulously collecting the materials of your projects, a technical hub for scientists sharing techniques, or any other similar knowledge base.

With its simple and intuitive interface, setting up your knowledge base website will be a matter of minutes, regardless of particulars and subject matters or fields, while conveniently predesigned features and resources. KnowHow has multilevel animated navigation for better locating contents. It comes with lots of shortcodes, such as flexible columns, buttons, alerts, toggles, tabs and accordions, that can be added directly from the editor.

Knowledgebase

knowledgebase

Knowledgebase is a luminous and bright premium WordPress theme for wikia and knowledge base websites. Knowledgebase does more than simply give your website an attractive look and feel. This theme aims to provide you with everything needed to run an effective knowledge base website with WordPress. With the support of bbPress forums plugin, you can add your own support forums or discussion forums on your website. Knowledgebase theme is designed using Twitter Bootstrap and it works seamlessly on big screens as well as on small screen mobile phones and tablets. This theme is fully hard coded and its HTML is written while thinking about your website’s good ranking on search engines. The primary contents are above the secondary contents in markup. Various widgets in sidebar and footer provide very good internal site linking. Depending on how you configure your online knowledge base, your visitors can be greeted with an AJAX-powered live search tool, followed by links to your most popular help topics. The theme has three premade home page templates for you to start with.

HelpGuru

helpguru

HelpGuru is clean and crisp knowledge base website template for WordPress. It is very intuitive and really easy to use for both first time users and professional developers. HelpGuru is an absolutely amazing and thoroughly impressive, detailed and thought out WordPress website theme, designed specifically and purposefully for the creation of massive usage of knowledge base websites as a whole. Use this theme to create a premium knowledge base or solution to allow your customers and clients to seek information. HelpGuru has the features you need while complemented by a clean, functional and responsive design. HelpGuru can increase customer loyalty and reduce support time by enable customers to help themselves. It also has functions to reduce support ticket volume and repetitive questions. You can set up a community based support system and reward valuable contributors for their great support. Customers can vote on article helpfulness to further enhance the experience. HelpGuru truly sets the brand new standard in self-service knowledge base customer support website.

Altera

altera

Altera is a sleek and fresh faced knowledge base WordPress theme. Altera is a simple solution to create your own helpdesk, FAQ, knowledge base of information, with no technical knowledge or expertise required. The theme is developed on the Bootstrap which is the most popular front-end framework for developing responsive, mobile first projects on the web. Altera theme is powered by the Redux options panel, which provides tons of options to manage and modify any aspect of the theme. Thus to configure the theme it is a piece of cake for both beginners with no coding knowledge and developers. Altera comes with a clean and intuitive design with tons of features and options, namely some live search, widgetized areas, FAQ post format, bbPress integration, shortcodes and so many more to come. The theme is backed up with 100% free support. There is a support forum set up and answers can be provided quickly to users.

I'm a WordPress developer and product designer living in Ukraine. First study to code and design 5 years ago. Love programming front end and learn new technology.

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